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Betninja Casino Privacy

Betninja Casino protects your data under licence ALSI-082309007-FI4, secured with SSL encryption and PCI-DSS compliance. Reach our DPO directly at dpo@betninja.com with any privacy question.

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How BetNinja Casino Protects Your Data

We treat every detail you share with BetNinja Casino as confidential, from the moment you register through every session you play. Our data handling sits under a formal licence and is backed by recognised security standards, summarised below.

AspectDetail
OperatorMagico Games N.V.
LicenceALSI-082309007-FI4, Union of the Comoros / Anjouan
Data encryptionSSL Encryption
Payment data securityPCI-DSS compliance
Data protection contactdpo@betninja.com
Support for privacy queries24/7 Live Chat, help@betninja.com

Each of these measures works together: the licence sets our regulatory obligations, SSL and PCI-DSS secure the technical side, and our DPO handles individual requests directly.

Our Privacy Policy and Data Protection Commitments

When you open an account with BetNinja Casino, we collect the information needed to register you, verify your age, and process payments securely. Card and banking details submitted through our deposit and withdrawal methods are handled under PCI-DSS compliance, and every page carries SSL encryption to protect data in transit between your device and our servers. Gameplay and session information also supports responsible gambling tools such as reality checks and self-exclusion, which rely on account activity to apply a 24-hour cooling-off period when requested.

Why We Keep Certain Information

Some data is retained specifically to meet our licensing obligations under ALSI-082309007-FI4, issued by the Union of the Comoros authority in Anjouan, and to enforce our strictly 18+ underage policy. Account verification also matters before any withdrawal is approved through our payout process, since it confirms that the person requesting funds is the account holder.

Your Rights as a Player

You may contact our data protection officer at dpo@betninja.com to ask about the information we hold, request corrections, or close your account. Our support team is available 24/7 via live chat or help@betninja.com in English, French, German and Dutch, should you need help before contacting the DPO directly. Signing in and managing account details happens through your account login.

Steps We Take to Protect Your Information

BetNinja Casino applies a set of concrete measures across registration, payments and account management:

  • SSL encryption secures every login session and every transaction you make with us.
  • PCI-DSS compliance protects card data used with methods such as Visa, Mastercard, Apple Pay and Google Pay.
  • Self-exclusion with a 24-hour cooling-off period limits account access and pauses data use for play once activated.
  • Reality checks use session data only to remind you of time spent playing, without disclosing it beyond your own account.
  • Our strictly 18+ policy requires identity confirmation before any withdrawal request is released.
  • Dormant accounts are charged €5 per month after 12 months of inactivity; data remains on file while the account stays open, and can be closed on request to dpo@betninja.com.

Together, these steps keep personal and financial data restricted to the purposes described above.

FAQ

What personal data does BetNinja Casino collect when I register?
We collect the details needed to open and verify your account, along with payment information for banking and session data used by responsible gambling tools such as reality checks and self-exclusion. Card details are handled under PCI-DSS compliance.
How does BetNinja Casino protect my payment information?
Every transaction is covered by SSL encryption, and card payment data is processed under PCI-DSS compliance. This applies to all deposit and withdrawal methods listed on our banking page.
Who is BetNinja's data protection officer?
Our data protection officer can be reached at dpo@betninja.com for any request about the personal data we hold, its correction, or account closure. Support is also available 24/7 via live chat or help@betninja.com.
How can I request deletion of my personal data?
You can email our DPO directly at dpo@betninja.com to request a review, correction or deletion of your account information. Our 24/7 live chat and help@betninja.com are available if you need assistance first.
What happens to my data if my BetNinja account becomes dormant?
After 12 months of inactivity a dormant fee of €5 per month applies, and your account data remains on file while the account stays open. You can request closure at any time by writing to dpo@betninja.com.
Is BetNinja licensed to handle my data securely?
BetNinja Casino is operated by Magico Games N.V. under licence ALSI-082309007-FI4, issued by the Union of the Comoros authority in Anjouan. Data is further protected with SSL encryption and PCI-DSS compliance.
What age verification does BetNinja Casino require?
We apply a strictly 18+ policy, with identity checks required before withdrawals are released. Self-exclusion and reality check tools are also tied to verified account data to support responsible play.